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https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1579443819551-NIGBRD7QD0NPYKUWC76W/Banner.png Diamond Service Awards https://www.sbcbw.com/dslj-1 daily 0.75 2026-03-25 https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/a9011133-5e0b-4d13-a1cb-0fbfa49a6c5e/OUR+PARTNERS+REV+7.jpg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Make it stand out Service Bridges Consulting (SBC) is deeply grateful for the unwavering support of our corporate and strategic partners. Your commitment is fundamental to the DSA, helping us celebrate outstanding service excellence and inspire continuous improvement across Botswana's industries. Together, we are reinforcing Botswana’s vision of a quality-driven, service economy. We look forward to an inspiring 2025 ceremony! Rea Leboga. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/02478393-8668-492b-b834-2a2699b55e76/THE+2025+DIAMOND+SERVICE+AWARDS+AFRICA+EXCELLENCE.jpg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Make it stand out We are pleased to announce that His Excellency Mr. Elias M. Magosi, Executive Secretary of the Southern African Development Community (SADC), will deliver the Keynote Address at this year’s Diamond Service Awards. A visionary leader, H.E. Magosi’s distinguished career reflects a deep commitment to regional development, strategic collaboration, and transformative leadership across Southern Africa. His pursuit of excellence continues to inspire progress across both public and private sectors. We look forward to honouring the individuals and organizations driving a brighter, service-oriented future for Africa. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585580152805-K9VYARGMPY55Y0KL7KFO/FOOTSTEPS.jpg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012198159-AK4RDLOPNC9JKWYTJOQ6/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - The WOW (Winner of Winners) Zebra Stripes Award Did you know that the Zebras stripe pattern is unique for each animal? Like fingerprints for humans. It's said that each zebra in the herd can tell each other apart from their stripes. Forbes Magazine states that regardless of industry, pay, age or gender, winners of winners share some common traits. They are unique as the zebra stripe, they display leadership traits, are focused on service execution excellence and more importantly are a true cultural fit for the organisation. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012215886-2YJYHWF6V2DPKVZE2L6U/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Mampodi-“Going Really Above and Beyond” The GRAB recognition goes to nominees who stand out in the customer’s mind. They deliver service that is not just a little above average, but one that meets and exceeds expectations by far and do it all the time. That’s what really makes the difference. They create loyal customers who will not switch and who become promoters of the brand. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012227142-E4B78F670B62VD03Y6LQ/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Baratwa-Customers Choice Award We would like to extend heartfelt congratulations to nominees whose dedication to superior service has resonated with their external customers and stakeholders; validating through testimonials that they have been consistently served well. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012231247-OGPAYIWK539J42JQNFV3/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Mogaka-Service Leadership Award Nominees in this category have a Heart to Serve, a Call to Lead, Courage to Engage and are thus true service leaders. Our nominees are vision holders for service excellence and work to inspire their teams to become highly engaged, solve problems and help customers within a service culture that will exist beyond their tenure. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012273322-Z9H2EG8Q4BWYMZ2LPU5D/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Sekao-Service Ambassador Award Of course, we all strive to provide raving fan service to everyone we encounter – that’s a given. But what does it really mean? And what do we see that exemplifies this? We spotlight nominees who are exceptional in representing their organisation in a good light. They serve both internal and external customers with a huge emphasis on positively portraying the organisation as a customer centric one. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1586012284858-M4VM18IFTPIJTOA26EAT/WhatsApp+Image+2020-04-04+at+16.43.27.jpeg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Ikgantso-Service Pride Award Pride in serving customers gives employees a sense of purpose and meaning. Also motivates and energizes the one serving. 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Your commitment is fundamental to the DSA, helping us celebrate outstanding service excellence and inspire continuous improvement across Botswana's industries. Together, we are reinforcing Botswana’s vision of a quality-driven, service economy. We look forward to an inspiring 2025 ceremony! Rea Leboga. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/02478393-8668-492b-b834-2a2699b55e76/THE+2025+DIAMOND+SERVICE+AWARDS+AFRICA+EXCELLENCE.jpg THE DIAMOND SERVICE AWARDS AND LEARNING JOURNEY - Make it stand out We are pleased to announce that His Excellency Mr. Elias M. Magosi, Executive Secretary of the Southern African Development Community (SADC), will deliver the Keynote Address at this year’s Diamond Service Awards. A visionary leader, H.E. Magosi’s distinguished career reflects a deep commitment to regional development, strategic collaboration, and transformative leadership across Southern Africa. His pursuit of excellence continues to inspire progress across both public and private sectors. 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Ketlhaotswe Kudzani M. 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The man has a slight smile, wearing a gray and black checkered jacket over a white and blue shirt, with short hair and a beard. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742242550968-OON62C31D5FACIR95UDT/IMG_1808.jpg DSLJ 2025 (Thailand) Three people standing outdoors by a body of water with a city skyline in the background, smiling at the camera. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742242819275-FXYNM9C22E22K0EUEAE2/IMG_1392.jpg DSLJ 2025 (Thailand) A woman with braided hair and earrings sitting outdoors among other women and men during daytime, with green bushes and trees in the background. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742242818294-G9XRYM1YLMNHDYNIXL81/IMG_1396.jpg DSLJ 2025 (Thailand) Smiling woman with braided hair sitting outdoors at a table with greenery and a building in the background. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742242960951-P4YK10W3DJX5Y26D0JRW/IMG_1398.jpg DSLJ 2025 (Thailand) A woman sitting outdoors in front of greenery and modern buildings, wearing a white polo shirt with a logo, black skirt, and a watch. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742242962919-DKC2V6W5YZMBRVTYX9CR/IMG_1255.jpg DSLJ 2025 (Thailand) Two people holding signs that say "The Happy Smilers" with a smiling emoji, standing in an airport. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243266452-32KIV7YSC4IE70ISBH5T/IMG_1477.JPG DSLJ 2025 (Thailand) A group of four people, three monks dressed in orange robes and one woman in casual attire, sitting by a waterfront with a city skyline in the background. The woman is seated cross-legged on the ground with her hands pressed together in a prayer gesture, while the monks hold metal bowls and have serious expressions. Several paper bags are placed on the ground around them. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243111410-AW6I1TRJDW1MEVQZDIGX/IMG_1328.jpg DSLJ 2025 (Thailand) A woman with curly hair and a smartwatch holding a teacup in a cafe, with several other people in the background. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243207805-JULRI27U9W4MM96AMSCE/IMG_1415.JPG DSLJ 2025 (Thailand) A woman smiling and posing for a photo in front of a backdrop with the words 'WORK,' 'LIVE,' and 'PLAY.' She is wearing a white collared shirt with the Orange Money and Orange logos, a ring on her finger, and a smartwatch on her wrist. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243402544-Y5GQ8FIZW4B6ICQYL62I/IMG_1345.JPG DSLJ 2025 (Thailand) A woman smiling and standing by a waterfront, holding a smartphone, with city buildings in the background and a boat docked nearby. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243317441-WEZ557PPVDSCRSE41N3W/IMG_1414.JPG DSLJ 2025 (Thailand) A woman in a white polo shirt with the Orange Money logo poses in front of a backdrop with the words 'WORK' and 'PLAY' visible. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742243490248-XET3KI9DYYVQI8MFI7XV/IMG_1411.JPG DSLJ 2025 (Thailand) A diverse group of people taking a group selfie outdoors in an urban courtyard with modern buildings and trees in the background. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742250240695-935GZ2IC0J78UBC1Q00R/IMG_7403.JPG DSLJ 2025 (Thailand) Group of six women wearing red shirts, red hats, and smiling, posing outdoors in an urban setting. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1742250229410-ZH3WKJJ9C7YEQ6BW4O8Q/IMG_7487.JPG DSLJ 2025 (Thailand) Three people sitting at a table on a rooftop at night with a city skyline in the background. The woman on the left wears a black dress with lace details, pearls, and earrings. The man in the middle wears a dark suit with a white shirt. The woman on the right wears a black dress with sheer sleeves and bright red lipstick. All are smiling. https://www.sbcbw.com/dsa-2024 daily 0.75 2026-03-24 https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1734533806772-YX9KSLWMJDO8II01XT2E/16.png DSA 2024 Group of people on stage receiving awards with certificates, trophies, and gift bags, at the Zebra Stripes Award ceremony. https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1734533807067-DT5KCCM00UW15KJFSU33/17.png DSA 2024 A group of nine people sitting on a stage, each holding a certificate or award, with a backdrop displaying the Service Bridges Consulting logo and name. The men are dressed in formal suits, and the women are wearing elegant dresses. 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Mpho Mokgosi.Sales and Marketing Consultant ;2002-2013 ; now Head of Marketing and Corporate Communications Botswana Accountancy College https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925822209-BEAGQBY3LYJ0419CQO54/WhatsApp+Image+2020-04-03+at+16.26.45.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925821946-P5OYVBBA9YDQTYZ7YJSF/WhatsApp+Image+2020-04-03+at+16.26.46+%281%29.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925829958-V1GHMJPHXJYDCFM7FXNZ/WhatsApp+Image+2020-04-03+at+16.26.46.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925832985-ES3SJUT7D6CZC4B4CJAW/WhatsApp+Image+2020-04-03+at+16.26.47+%281%29.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925835374-5NCNR7DWA1PSJ4KV7YHS/WhatsApp+Image+2020-04-03+at+16.26.47+%282%29.jpeg alumni gallery - Angela Webb (Copy) Angela Webb Angela Webb -2006 – Jun 2008 - Organisational Development Consultant now Internal Communications Manager , Absa Bank Botswana Full-time https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585996453340-XFHOWH0GDY4KD56B7D98/WhatsApp+Image+2020-04-03+at+17.26.42.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925836296-3RUO8AJY5AYWABZXRF0U/WhatsApp+Image+2020-04-03+at+16.26.47.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925842764-9FTH44RYFYV0JNTNL0DP/WhatsApp+Image+2020-04-03+at+16.26.48+%281%29.jpeg alumni gallery - Boipelo Radikgokong (Copy) Boipelo Radikgokong Boipelo Radikgokong -2007 – Research Coordinator https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925841810-FGMYJM9V1L3EPUEX61QI/WhatsApp+Image+2020-04-03+at+16.26.48.jpeg alumni gallery - Kudzani M. Ketlhaotswe (Copy) Kudzani M. Ketlhaotswe Kudzani M. Ketlhaotswe - 2006 – 2011 Training Consultant , now Human Resources Business Partner - Distribution Unit at Botswana Life https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925844300-0DDX0TYR6BQL69SNU9PE/WhatsApp+Image+2020-04-03+at+16.26.49.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925846689-HJA6PTN7DE4RB4VG62YS/WhatsApp+Image+2020-04-03+at+16.33.56.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925848020-HHS01CJ0HBA6Q6N607SP/WhatsApp+Image+2020-04-03+at+16.33.57+%281%29.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925849163-JCQZTQGUI1EA3EYRR20H/WhatsApp+Image+2020-04-03+at+16.33.57.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925851116-5G79TWOAVIIO3XXJ879A/WhatsApp+Image+2020-04-03+at+16.33.58+%281%29.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925852228-FGBCRBKO8GQXCX9D35CN/WhatsApp+Image+2020-04-03+at+16.33.58+%282%29.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925852828-WJPTCCZXWHMYHUMXAFIM/WhatsApp+Image+2020-04-03+at+16.33.58.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585925853526-ISKV3AV20NL87PW5ZLXF/WhatsApp+Image+2020-04-03+at+16.33.59.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585996461135-K2XO0YNL6NIHOFINWZRF/WhatsApp+Image+2020-04-03+at+17.27.14.jpeg alumni gallery https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1585996465232-DDOU0Y8NUGIH8EJ6KWYU/WhatsApp+Image+2020-04-03+at+17.27.50.jpeg alumni gallery https://www.sbcbw.com/products-gallery daily 0.75 2026-03-24 https://images.squarespace-cdn.com/content/v1/5d1c7a6358a0800001d5750c/1592145038925-43S2XYSW2OINRBGODSQ3/cb.jpg PRODUCTS GALLERY - Men Corporate Bag. 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