About Us
A Management Consulting firm, which provides a wide range of comprehensive training and turnaround consulting services. Using a variety of management consulting products, SBC offers client oriented support that is differentiated by approaches that focus on:
Facilitating the creation of a customer service culture in the organisation.
Embedding measurement in all aspects of service and organisational improvement.
Programmes that enable companies to manage change and transition
Encouraging continuous improvement and embedding sustainability
Vision, Mission & Values
Our vision is to be the partner of choice in the transformation of the customer service culture of Botswana and the region.
Our mission is to facilitate organizational transformation and excellence by providing bridging solutions through consulting, research and training.
The SBC team values results and performance orientation, customer focus, professionalism, integrity and trust, commitment and energy, team spirit and mutual respect and courtesy.