The WOW (Winner of Winners) Zebra Stripes Award

Did you know that the Zebras stripe pattern is unique for each animal? Like fingerprints for humans. It's said that each zebra in the herd can tell each other apart from their stripes. Forbes Magazine states that regardless of industry, pay, age or gender, winners of winners share some common traits. They are unique as the zebra stripe, they display leadership traits, are focused on service execution excellence and more importantly are a true cultural fit for the organisation.

Mampodi “Going Really Above and Beyond”

The GRAB recognition goes to nominees who stand out in the customer’s mind. They deliver service that is not just a little above average, but one that meets and exceeds expectations by far and do it all the time. That’s what really makes the difference. They create loyal customers who will not switch and who become promoters of the brand.

Baratwa Customers Choice Award

We would like to extend heartfelt congratulations to nominees whose dedication to superior service has resonated with their external customers and stakeholders; validating through testimonials that they have been consistently served well.

Mogaka Service Leadership Award

Nominees in this category have a Heart to Serve, a Call to Lead, Courage to Engage and are thus true service leaders. Our nominees are vision holders for service excellence and work to inspire their teams to become highly engaged, solve problems and help customers within a service culture that will exist beyond their tenure.

Sekao Service Ambassador Award

Of course, we all strive to provide raving fan service to everyone we encounter – that’s a given. But what does it really mean? And what do we see that exemplifies this? We spotlight nominees who are exceptional in representing their organisation in a good light. They serve both internal and external customers with a huge emphasis on positively portraying the organisation as a customer centric one.

Ikgantso Service Pride Award

Pride in serving customers gives employees a sense of purpose and meaning. Also motivates and energizes the one serving. Our nominees are passionate about their jobs, show allegiance to their customers and are recognised today for being proud to serve.