“Wings are like dreams. Before each flight, a bird takes a small jump, a leap of faith, believing that its wings will work. That jump can only be made with rock solid feet.”
PG Industries Group
“SBC provided unique full-service organizational improvement support and through offering us a wide range of assessment services, management consulting, continuous improvement and customized training programs we were able to build resilient, high-performing teams that were able to quickly adapt to changes and evolving business conditions. Drawing on years of experience SBC assisted us to leverage our strengths, build capabilities and fulfil a vision of excellence as a group. We recommend SBC as a “one stop" resource and partner for organizational change, leadership and quality improvement.”
G4S
“SBC have been our partners and expert advisors in the implementation of our change management initiative. We have experienced them as experts in change management. Their winning combination of local know-how and best practice orientation together with a proven track record in consultancy, sets the organisation apart. “
Botswana Investment & Trade Centre
“SBC have methodologies in consulting that have a focus on preparing and engaging the team being impacted. The company is able to work especially well at both a strategic and tactical level whilst ensuring the success of a given project. The partnership with SBC had real synergy; it allowed our organisation to develop the capability to develop as a team beyond the business etiquette session.”
First National Bank Botswana
“As we work with individuals, small, medium and large enterprise clients to develop a robust and long term reputation of service excellence, we have found that SBC is an absolutely critical piece of the puzzle. SBC is a leader in predictive customer experience analysis, which means our Bank will be getting invaluable intelligence that quantifies how customer experience impacts the bottom line within the framework of a bank-wide solution.
SBC has a depth of experience and technical expertise in the service industry and we are proud to be joining forces with such a well-respected, successful, and effective firm ,with a long history of providing actionable market intelligence analysis and solutions to their esteemed clients.”